(4.5 / 5)1594+ Ratings

The Karter Reviews

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Overall Rating

4.5
10 Reviews
  • 535%
  • 465%
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About The Karter

The Karter is a brand that offers trendy and authentic clothing for kids and toddlers. Their goal is to provide customers with high-quality merchandise at affordable prices while delivering exceptional customer service. The Karter offers a day money-back guarantee, making it a brand that customers can trust. Their mission is to create a loyal customer base that will return to their store to shop freely, comfortably, and conveniently.

Customer ratings by feature

  • Price & Quality
    4.5
  • Shipping & Delivery
    4.3
  • Return Policy
    4.0
  • Good Value
    4.7

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The Karter Coupon & Discount Codes

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The Karter Customer Reviews (10)

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Richard Cull
Richard Cull
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Feb 13, 2023
Lucas Thalberg
Lucas Thalberg
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Feb 12, 2023
Jacquelyn Thrasher
Jacquelyn Thrasher
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Feb 12, 2023
Kiara Beeton
Kiara Beeton
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Feb 11, 2023
Cindy Valero
Cindy Valero
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Feb 11, 2023
Jennifer Donnelly
Jennifer Donnelly
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Feb 11, 2023
James Hood
James Hood
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Feb 10, 2023
Arno Parenteau
Arno Parenteau
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Feb 9, 2023
Carlos Azevedo
Carlos Azevedo
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Feb 8, 2023
Kristian Kirsch
Kristian Kirsch
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Feb 8, 2023

The Karter Customer’s Q&A

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The Karter FAQs

FAQ

Thekarter.com Return Policy?

For Thekarter.com, the return policy allows customers to return their online orders by mail. Customers can print their prepaid return label using an interactive return tool available on the website. The order number, email, and zip code are required to start the return process. Additionally, the shipping policy details are not explicitly stated, but customers can review the complete return policy and prepare their return label via the website's interactive tool. It's recommended to review the return policy for any updates or specific conditions that may apply to the purchase.

FAQ

How long does shipping take?

Shipping times vary based on location, but the average shipping time is 15-25 business days.
FAQ

What is The Karter's return policy?

The Karter offers a 100% money-back guarantee if the product is defective or damaged. You have 30 days to send it back to them for a full refund. If you want to return a product for other reasons, you must return the unused item at your expense.
FAQ

When will my order ship?

Please allow 3-5 days production time for your order to ship out. Tracking numbers will be updated 3-5 days after your order has been shipped.
FAQ

Can I cancel The Karter order?

Yes, you can cancel your order with no penalty as long as it hasn't shipped yet. If it has already been shipped, you can still return it for a refund.
FAQ

Will I receive tracking information?

Yes, you will receive an email with a tracking number once your order is shipped, but sometimes tracking is not available due to free shipping. Also, items in the same purchase may be sent in separate packages for logistical reasons.
FAQ

What if I don't receive my order within the guaranteed time?

If you do not receive your order within the guaranteed time of 30 days (excluding processing time), you can request a full refund.

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